Failte Ireland Opportunity

Who we are

When you join the Fáilte Ireland team, your work will be more than just a job. You will become part of a talented and diverse community of employees whose mission and passion is to promote and support the development of tourism across Ireland. To do this we create and invest in world class tourism brands, including the Wild Atlantic Way, Ireland’s Ancient East, Ireland’s Hidden Heartlands and Dublin. We develop brilliant visitor experiences that position and sustain Ireland as an attractive and compelling destination. We provide strategic leadership and a wide range of practical supports and training to tourism businesses and we work in partnership with government and other agencies to maximise our impact throughout communities and across regions as we develop a vibrant and sustainable tourism sector. To enable our staff to thrive, we provide a respectful and supportive work environment. Not only are we recognised as a Great Place to Work but we’re also listed in the top five most trusted organisations in Ireland. Our supports include flexible and family friendly work policies with blended working arrangements. By joining Fáilte Ireland you will work in a nurturing team-based environment in a culture that is values driven with excellent opportunities for professional and personal development. You will enjoy a richness and diversity in your work alongside talented colleagues, specialist external partners and a variety of tourism and community stakeholders to deliver the impact we aspire to.

We now have a vacancy for a…

Head of Corporate Communications and Public Affairs, LEVEL 2, Permanent, full-time

Fáilte Ireland invites applications for the position of Head of Corporate Communications & Public Affairs.

The role will report to the Director of Demand Development. There will be a Hybrid work model with the office location based in Fáilte Ireland, 88-95 Amiens Street, Dublin 1.

Job Purpose

This role leads across the entire function of Corporate Communications and Public Affairs. Leading a team, the successful candidate will oversee all internal and external communications for the organisation including the development and implementation of a communications strategy as well as a diverse range business and public affairs engagement.

The successful candidate’s remit includes the areas of corporate communications and reputation management, media relations, key external stakeholder engagement, digital communications and public affairs, as well as internal communications.

In creating and successfully implementing Fáilte Ireland’s Corporate Communications & Public Affairs Strategy, the successful candidate will demonstrate strategic communications and public affairs leadership and provide senior level communications advice and inputs to the work of other divisions as required.

Job Description

Key Responsibilities

  • Lead and manage the day-to-day running of the team. The team consists of three sub-teams: Corporate Communications, Public Affairs and Internal Communications. The purpose of the team is to maximise the outreach and dissemination of information to media, policymakers, Members of the Oireachtas, State Agencies, Advocacy Groups, staff and other stakeholders on the varied programmes of activity being undertaken by Fáilte Ireland teams and the positive impact of that activity on the sustainability of the tourism industry and viability of businesses, the national and regional economy, policymaking and research.
  • Successfully manage and motivate a highly skilled team of experts in the delivery of Fáilte Ireland Corporate Communications and Public Affairs strategy by devising work plans, outlining and implementing processes and ways of working, co-ordinating the team, planning and managing resources and workload.
  • Act as a communications liaison and advisor to senior Fáilte Ireland colleagues, Departmental team and wider stakeholders, providing support and guidance to deliver a robust corporate communications and parliamentary affairs function for the organisation.
  • Report on Corporate Communications, Public Affairs and Internal Communications activity, providing actionable insights that will support the team to meet and exceed its annual KPIs.
  • Lead the development of the division’s workplans and strategy, provide leadership and guidance across the organisation on corporate and parliamentary issues and messaging, agree communications plans and approaches and contribute to the preparation of briefing material for senior management.
  • Manage the delivery of Fáilte Ireland’s obligations under the Freedom of Information Act as part of its comprehensive Parliamentary Affairs function.
  • Working with other divisions across the organisation, lead the strategy and delivery of the internal communications team, providing relevant, timely and useful information and supports to our staff across the country.
  • Fulfil other duties as required, and participate as a full member of the Fáilte Ireland Leadership Team.

Resource Management

  • Set clear goals for the team that are aligned to the operational plan and corporate obligations.
  • Effective management of team resources and allocation of appropriate resources and budgets to projects and tasks.
  • Manage all staff reporting to the position, support and motivate them to maximise their developmental potential.
  • Manage internal staff training relevant to the successful delivery of the corporate communications and public affairs strategy.

Carry out all other duties as required and participate as a full member of the Corporate Communications & Public Affairs team by supporting different work projects, as required, from time to time.

Person Specification

Essential Criteria

  • Depth and breadth of experience working in a Corporate Communications environment and a clear understanding of the role of corporate communications and public affairs.
  • Experience managing a sizeable high performing team, managing resources, budgets and work plans.
  • A clear understanding of the media landscape, modern media and communications environment and latest trends
  • Demonstrable experience of corporate brand and reputation management.

In order to be eligible to apply for this role you must have / demonstrate in your application form the following

  • At least 8 years’ experience working in a Communications/Public Affairs or related field role.
  • Knowledge of, and an interest in, Parliamentary and Government Affairs
  • Strong leadership skills with people management experience with the ability to influence at a very high level.
  • Ability to engage and influence stakeholders at a senior level, especially C-Suite at an internal and external level.

Qualifications/Mandatory Training

  • A professional qualification (minimum Level 8 under the QQI Framework) in a related discipline is essential.

Desirable Criteria

  • Media relations experience.
  • Experience in Digital Communications including, but not limited to, social media, email marketing, and websites.
  • Broad knowledge of the tourism industry and Fáilte Ireland’s remit as the National Tourism Development Authority.

Key Competencies

  • Managing Relationships
  • Embracing Innovation
  • Strategic Thinking
  • Communicating Effectively

How to Apply

Download Application Form

Please return your completed application, along with an updated resume, to susie.farrell@addison.ie

Please go to Fáilte Ireland’s Career Page for the most up-to-date details on this role.

Closing Date: Wednesday 12th June 2024 at 3:00pm

Salary, Key Benefits & Location

Salary: €97,983 – €124,376* per anum

*This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector role

Location:

Blended work model with office location in any of the following: Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86

Selection Process

Shortlisting will be based on applications and the selection process may involve two competency based interviews. A panel of successful candidates may be formed following the selection process.

Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at recruitment@failteireland.ie should you require assistance or reasonable accommodation during the recruitment process.